Billing Information

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Medicare

The hospital will submit a claim to Medicare and follow- up until the account is paid. After Medicare has paid, the deductible and/or coinsurance will be billed to the secondary (supplemental) insurance, if applicable. If there is no supplemental insurance, the deductible and/or co-insurance will be your responsibility.

Medicaid

The hospital will submit a claim to Missouri and Arkansas Medicaid and follow-up until the account is paid. If the claim is denied, the patient will be responsible for payment.

Commercial/Blue Cross

Twin Rivers Regional Medical Center files insurance for our patients as a courtesy. We will attempt to collect from the insurance company, but ultimately the payment is your responsibility. We encourage you to contact your insurance company to assist us in processing your claim. Many times the insurance company will pay the account more quickly if the patient calls.

Workers' Compensation

The hospital will submit a claim and follow-up with the employer and/or insurance carrier until the account is paid. If the claim is denied, the patient will be responsible for payment.

Self-Pay

A statement is mailed approximately one week from discharge asking for payment. If the account cannot be paid in full, the business office must be contacted to arrange an acceptable payment plan. Accounts not satisfied by one of these methods will be forwarded to our collection agency.

Note: In addition to the bill your receive from Twin Rivers Regional Medical Center, you may also receive bills for other professional services. For questions concerning professional services, please contact the appropriate billing/physicians' office:

• Personal/Consulting Physician - Physician's Office
• Radiologist - (866) 684-1481
• Emergency Physician - (800) 532-1647

If you have questions regarding your account, please contact the business office at (573) 888-8415.

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